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Common scam tactics
For more details on the common working fraud, refer here. Scammers offer attractive promotions to lure the user to deposit a small amount of funds and earn attractive profit Some of the scammers will offer some easy, well-paying and flexible fake job opportunities which might include online marketing, data entry, product testing and others.Published on 28 Sept 2023Updated on 6 Feb 20262,598How do I select the correct network for my crypto withdrawals and deposits?
A common mistake beginners can make is selecting the wrong network when sending your crypto. Make sure you're selecting the correct network so that your transaction is successful. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".Published on 22 Aug 2023Updated on 5 Jan 202621,304How do I stay safe from phishing SMS using the name OKX?
These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.Published on 9 May 2025Updated on 4 Mar 2026321Why can't I join or claim rewards from a campaign?
If you trigger risk controls for a specific campaign, it doesn't necessarily mean you'll be restricted from participating in other campaigns. New campaigns are launched regularly, so please check the Campaign Center for additional opportunities.How long does it take to receive my campaign reward if I am eligible? The time it takes to receive your campaign bonus depends on the campaign type and its terms.Published on 10 June 2025Updated on 17 Mar 202614,099What's OKX Security Assistant?
Common reasons for uninstall or delete failures include insufficient permissions, system protection or self-defense mechanisms, or files or processes being in use.Published on 15 Jan 2026Updated on 13 Feb 20266Passkey FAQ
When setting up a passkey on Android, you can choose to use common biometric methods such as fingerprint or face recognition for easier and more secure access.6. What if I receive a message saying passkeys aren't supported in my region? If you see a message stating that the Passkey feature is not supported in your region on this device, it may be due to an outdated app version.Published on 19 Mar 2025Updated on 4 Mar 2026116How do I change my login password?
password reset issues If you see any of the issues below, try the related solution.Operation limit reached This means the password reset was attempted too many times, you can wait for a while and try again later.Didn’t receive the SMS verification code Please check your mobile signal.Published on 22 Aug 2023Updated on 4 Mar 202619,532How can you protect yourself from a phishing attack?
This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user. The email often carries the link of phishing website or the download link of Trojan horse program.Published on 17 Aug 2023Updated on 3 Mar 20263,667Affiliate FAQ
What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.Published on 4 Dec 2024Updated on 17 Mar 2026719McLaren Race Rewind Singapore Winners
A NFT with the livery design and sound bite is common across all rarities. Below is a list of winners for Ultra Rare and Rare rarities: Winner List: Rarity Wallet Address Ultra-Rare Coming Soon! Rare Coming Soon!Published on 18 Sept 2024Updated on 8 Sept 202513Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 16 Mar 2026How do I fix errors when submitting my institutional verification?
Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features. Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application.Published on 10 Oct 2024Updated on 8 Oct 202560Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on 25 Jan 2024Updated on 11 Feb 20263,679How do I check the status of my returned withdrawal?
Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic. Select Withdrawal as the topic for chatbot to react to You'll see a list of frequently encountered withdrawal topics. Choose the topic Withdrawal has been returned by the receiving platform for your specific issue.Published on 30 Oct 2023Updated on 9 Feb 2026283OKX Australia - Refer a Friend Program
Information about: digital currency exchange services is prepared by OKX Australia Pty Ltd (ABN 22 636 269 040); derivatives and margin by OKX Australia Financial Pty Ltd (ABN 14 145 724 509, AFSL 379035) and is only intended for wholesale clients (within the meaning of the Corporations Act 2001 (Cth)); and other products and services by the relevant OKX entities which offer them (see Terms of Service).Published on 30 Jan 2025Updated on 17 Nov 202523