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What's OKX P2P trading reviews feature?
Our P2P Trading Reviews feature is a way for users to rate and review their trading partners. It empowers users to make informed choices regarding their trading partners.How can I leave feedback?Published on 17 July 2023Updated on 28 Aug 2025128OKX P2P user transaction rules
The Platform may opt to directly deem the Accounts in question as abnormal and take corresponding measures, including but not limited to raising users' risk level, directly freezing users' Accounts and other related Accounts until risk control evidence provided by users pass the risk control review by the Platform. 2.Published on 5 Sept 2023Updated on 28 Aug 20251,014What is the New User Full Rebate Program?
After registering via a designated channel, log in to the OKX app Access the Program landing page via the Homepage Card, Campaign Center, or other designated entry points Review the activity details and tap Enroll to join You may enroll at any stage before completing your First Qualifying Trade — including before or after completing your identity verification or making your first deposit Note: Each user may only join one New User Bonus activity at a time, regardless of the entry point used.3.Published on 16 Mar 2026Updated on 16 Mar 2026OKX Australia - New User Bonus Program
User eligibility This Campaign is open to new users of OKX Australia Pty Ltd that successfully open an account through the designated channels during the Campaign Period. Users of other OKX entities are excluded. Sub-accounts are also excluded. Users must complete KYC identity verification to participate and claim the rewards in this Campaign. Check your status here.Published on 10 June 2024Updated on 17 Nov 202568How do I start onboarding as an institutional user?
Can a corporate account change its authorized account user? Yes. To change the authorized account user, you’ll need to provide a new authorization letter along with the required documents of the newly authorized person, including a valid identity document and proof of residential address.Once submitted, our team will review the information as soon as possible. The review result will be sent to the email address linked to the account.Published on 10 Oct 2024Updated on 2 Feb 202651What is Proof of Reserves (PoR) user snapshot data?
Initial: Funding account 5,000 USDT Flexible/Fix Loan: user stakes 5,000 USDT to borrow 0.1 BTC Comparison between user assets after the loan and snapshot data: Account equity Snapshot Initial assets 5,000 USDT Loan User puts down 5,000 USDT as collateral to borrow 0.1 BTC Borrowed loan? Funding account: 0.1 BTC Grow account: 3,422.46 USDT Note: This is a user's collateral equity.Published on 20 Jan 2023Updated on 4 Mar 2026488How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on 13 Oct 2023Updated on 12 Feb 2026130How do I find my user ID (UID)?
You'll see your user ID under Profile > Personal info, and there's a copy option next to your user ID User ID is one of the details shared within the Personal info section You'll need to provide your user ID for any customer support issues. Learn more about your account by visiting our OKX FAQ page.Published on 20 Mar 2025Updated on 3 Dec 2025183What should I do if my withdrawal was sent to the wrong user ID (UID)?
Provide the following details: Your UID and account information (for example, name, email address, date of birth) The recipient’s UID (if known) Reference ID Date, time, and amount of the withdrawal Our Support team will review the case and attempt to reach out to the recipient on your behalf. Notes: We'll not disclose another user’s personal information due to privacy and compliance requirements. The return of funds depends entirely on the recipient’s cooperation.Published on 13 Oct 2025Updated on 27 Jan 202611What's OKX Convert?
Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage. As such, there's a price difference between the quoted price and the spot market price. Convert enables you to complete one-click transactions after confirming a price, without having to know how the spot market works, meaning you'll receive the amount you preview.3. How do I use Convert?Published on 27 Sept 2023Updated on 17 Mar 20262,160Why can’t I see or use my crypto balance?
Some blockchains use a UTXO model, where your balance is made up of discrete unspent outputs created by previous transactions. These outputs must be confirmed on the blockchain before they become available to spend or show in your balance. In some cases — especially during busy network conditions — there can be a slight delay before these UTXOs are fully recognized and displayed in your OKX balance.Published on 14 Oct 2025Updated on 15 Jan 20263What are the public and private markets in P2P trading?
The P2P (Peer-to-Peer) trading offers a decentralized model where participants can interact directly with each other, eliminating middlemen and reducing costs. On OKX P2P trading, you can choose to publish ads in public or private markets, each with its own advantages. What are the advantages of public and private markets in P2P trading? 1.Published on 11 Aug 2023Updated on 14 Feb 2026288Why should I trade crypto options on the OKX Liquid Marketplace?
Pick structures using our position builder, manage risk or try synthetic strategies to better model and visualise your risk. Efficient execution Our execution tool offers an aligned, no conflict workflow for bulk orders or complex multi-leg trades. Our atomic trades tool requires all legs to be set for trade to be confirmed, which minimizes risk. Our state of the art Portfolio Margin tool aims for maximal capital efficiency at all times.Published on 13 Mar 2024Updated on 2 Dec 20256Why can't I join or claim rewards from a campaign?
You can: Review the campaign terms on the campaign page to make sure you meet the specific requirements. Wait for the system's review. Eligibility is automatically refreshed regularly. Check for available campaigns and join them. Restrictions usually apply to individual campaigns, not all of them. The campaigns displayed in your Campaign Center reflect what you're currently eligible to join. This may vary between users depending on their account status.Published on 10 June 2025Updated on 19 Mar 202614,146Why is my OKX app not working?
Some typical reasons include: Running an outdated app version Using an unsupported operating system version Device memory overload from background apps Temporary bugs or system conflicts Android users may also encounter cache corruption, while iOS users sometimes experience issues after OS updates.How do I fix my OKX app that won’t open? Try these troubleshooting steps in order:1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet.Published on 16 Mar 2026Updated on 16 Mar 2026