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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 16, 2026FAQOKX Wallet Now Support on Full Approval History
OKX wallet officially launched full historical approval analysis on October 13, 2023 (HKT). You can click the "Approval" tab on the OKX wallet homepage to view and manage your full wallet approval records. The feature is currently available on Ethereum, OKTC, BNB Chain, Polygon, Avalanche C, Fantom, Optimism, Arbitrum One, Gnosis, zkSync Era, and more chains coming soon. Please note: Due to the openness of on-chain contract deployment, fraudulent phishing contracts occur from time to time.Published on Oct 16, 2023Updated on Nov 17, 2025AnnouncementsFull-screen Trading Now Available for Perpetual Swap
Dear valued customers, To offer a fully-immersive experience in digital asset trading, we are launching the full-screen trading for perpetual swap on OKX.com. Also, we are expecting to launch more new features, such as algo orders and trading calculator, in the coming weeks.Published on Mar 12, 2019Updated on Nov 17, 2025AnnouncementsHow do I submit my proof of address (POA)?
Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 3 months. The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification.Published on Sep 5, 2023Updated on Feb 12, 2026FAQ844How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market...Published on Jan 5, 2024Updated on Sep 12, 2025FAQ10How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 2026FAQ50How do I download my BR Tax return?
A copy of your Declaração do Imposto de Renda and the Recibo da Declaração can be downloaded from the Portal Meu Imposto de Renda, accessed through your Gov.br account.To obtain them online, please follow the steps below: Go to: https://mir.receita.fazenda.gov.br/portalmir/pagina-inicial Log in with your Gov.br account Select the “Documentos e Arquivos (Cópia da Declaração)” Select the Documentos e Arquivos (Cópia da Declaração) to proceed Select the most recent tax year Download the PDFs for “CópiaPublished on Nov 19, 2025Updated on Nov 21, 2025FAQ3Aave (LEND)
Details Total supply: 1,299,999,942 LEND Total circulation: 1,256,361,931 LEND (8/10/2020) Other Information Official website: https://aave.com/ Whitepaper:https://github.com/aave/aave-protocol/blob/master/docs/Aave_Protocol_Whitepaper_v1_0.pdf Disclaimer This document is compiled from the official whitepaper and relevant documents provided by the project team to provide investors an overview of the cryptocurrency. The information contained in this document is collected legally.Published on Aug 11, 2020Updated on Nov 17, 2025AnnouncementsHow do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 2025FAQ60How do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on May 30, 2025Updated on Feb 5, 2026FAQ10Why did my identity verification fail?
Your name and full residential address must be clearly displayed on the document. In addition to identity documents, proof of address must be issued within the last three months. Documents older than three months will be rejected. Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ11,503How to report BTC and cryptocurrencies on your income tax return?
Click PDF to download the report.On the app Go to the main settings menu by selecting the icon in the upper left corner. Scroll down to the More section and select Tax Center. Click the icon to download the report in PDF.Declaring Crypto Assets in the Income Tax Return If you held crypto assets on December 31, 2024, with an acquisition cost equal to or greater than R$5,000, you are required to file them in your Annual Income Tax Return.Published on Feb 28, 2025Updated on Nov 17, 2025FAQ91Futures Trading Liquidation Mode Settings and Fees Update
Starting from today - 1) If you have no open orders, you can switch from the old (full) liquidation mode to the new (partial) liquidation mode - even if you have open positions. 2) The maximum position limit for old (full) liquidation mode is decreased. Starting from June 17 - 3) The transaction fees for the old (full) liquidation mode are increased. Why are we doing so?Published on Jun 6, 2019Updated on Nov 17, 2025AnnouncementsOKX Web3 FAQ
We're committed to providing full cooperation and support to judicial authorities upon request.Please report all security incidents to: safety@okx.comPublished on Jan 19, 2026Updated on Feb 27, 2026FAQ48How do I check the status of my returned withdrawal?
Customer service will reach out to you once they have the full details Note: to help speed up the investigation, please prepare one full video recording that covers the following: Conversation with the external platform’s customer support The conversation must state the reason for the returned withdrawal.Published on Oct 30, 2023Updated on Feb 9, 2026FAQ283