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How do I submit my proof of address (POA)?
If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.Published on Sep 5, 2023Updated on Feb 23, 20264How can I do derivatives trading with the Jupyter Notebook?
import okx.Account as Account flag = "1" # live trading:0, demo trading: 1 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) result = accountAPI.get_account_balance() print(result)4. What account mode and margin/trade mode are eligible for derivatives trading with the Jupyter Notebook?Published on Sep 28, 2023Updated on Feb 12, 2026192How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on Sep 10, 2025537Why is my deposit/withdrawal suspended?
Once the mainnet goes live, holders of the ERC20 token can be exchanged for the mainnet token in a 1:1 ratio. Why is token swap needed? Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on Jan 26, 2026967Trading Signal Bot FAQs
Check your Webhook URL Note: Webhook URLs vary between Live Trading and Demo Trading. Be cautious and copy the correct URL for your environment: Live Trading: https://www.okx.com/algo/signal/trigger Demo Trading: https://www.okx.com/pap/algo/signal/trigger signalToken: Ensure that the signalToken field in your alert message is accurately entered. The signalToken field for your alerts should also align with the signalToken suggested to you in the signal configuration view.Published on Oct 9, 2023Updated on Jan 27, 2026136What's KYC: What to expect and why it matters?
., passport or driver’s license) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2. Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on Jun 24, 2025Updated on Jan 15, 202648How do I secure my exchange account?
Face verification The face verification system enhances user security through precise verification checks, including liveness detection and face comparisons. These measures provide an added layer of safety for account activities and user authenticity. This step takes place during identity verification and high risk scenarios, where it matches your live image with the one provided for identity verification during your onboarding stage to ensure consistency.Published on Jun 12, 2024Updated on Feb 12, 20261,275A beginner's guide to identity verification
I no longer live at the residential address on my document ID. Can I still verify my identity? Yes, you can change the address currently associated with your account to a new address. You may need to provide an additional proof of address document to verify your new address.6. Why do you need my residential address? We're required to ask for your residential address in order to verify your identity for our regulatory compliance program.Published on Sep 25, 2023Updated on Mar 3, 20266,439How do I trade with OKX on TradingView?
If you don’t see OKX listed on the trading panel, select More (three dots button) to view more brokers Select OKX as your broker Choose a live or demo environment for trading, then select Connect Select your environment mode before connect Sign up / Log in to authorise TradingView Note: if you have an OKX account, sign in directly. Otherwise, sign up first. Make sure you have crypto assets in your OKX trading account for trade or deposit If yes, head to the Trade section for trading directly.Published on Jul 29, 2025Updated on Jan 20, 202657How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on May 23, 2024Updated on Mar 3, 202626,466OKX x McLaren NFT Sweepstakes Terms & Conditions
The winner will be able to listen in on a headset to the live team and race engineer updates from the control room. Virtual Driver Briefing: This prize includes a virtual driver meet-and-greet via Zoom, which will be available for the winner in 2024 season at a date suitable for both the winner and driver. This prize must be used in 2024 or the winner will automatically forfeit it.Published on Apr 25, 2024Updated on Sep 8, 2025607How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals. Example: If you started a bot with 100 USDT, and the current bot equity is 200 USDT, your Total PnL = 200 - 100 = 100 USDT. This figure includes: Realized profits from completed trades Trading fees Unrealized PnL from open positions Any applicable Earn interest (if enabled)How's the field "Grid Profits" calculated?Published on Jun 20, 2025Updated on Nov 26, 202548Spot grid bot FAQ
It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals.For visualization purposes, this total value is broken down into two additional metrics: Grid Profits Unpaired PnL These metrics provide more granular insights into your bot’s performance but are also estimations requiring approximations. Total PnL remains the true bot PnL as it is all encompassing.Published on Aug 28, 2025Updated on Jan 22, 202615What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
The Futures DCA trading bot is considered a fit for volatile (significant but short-lived movements) markets, but also works with sideways (trendless) markets as long as the short-term rebounds or corrections exist. With the concept of the trading cycle, Futures DCA can earn profit over multiple trading cycles.Published on Apr 3, 2024Updated on Jan 28, 202679OKX P2P user transaction rules
This includes, but not limited to, the tools permitting messaging with other users and the customer support live chat, as well as the order comment section. Both trading parties must bear any additional transaction costs involved in fiat transfers, for example, transaction fees required by the payment service provider, unless either party has explicitly agreed to pay for the additional transaction costs before the establishment of trade.Published on Sep 5, 2023Updated on Aug 28, 20251,006
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