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Why is my deposit locked?
Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.Published on Dec 19, 2023Updated on Mar 3, 2026FAQ967How do I display historic orders on the chart?
By analyzing historic orders, you can better understand market behavior, identify recurring patterns, and assess the effectiveness of your trading strategies. This tool is especially helpful for spotting key price levels, refining entry and exit points, and improving decision-making in future trades.Published on Nov 29, 2024Updated on Sep 10, 2025FAQ417How do I use the Taker buy/sell volume indicator?
The Taker buy/sell volume indicator serves as an indicator for assessing the volume of buying and selling transactions on the exchange. This ratio offers insights into the prevailing market mood, enabling traders and investors to discern the timing of buying and selling activities with greater accuracy. The display of Taker buy/sell volume indicatorHow do I turn on the Taker buy/sell volume indicator?Published on May 16, 2024Updated on Sep 10, 2025FAQ28How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected? The anti-money laundering (AML) program questionnaire is collected in order for us to comply with applicable AML laws and regulations. It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire?Published on Dec 12, 2024Updated on Oct 15, 2025FAQ77OKX Sub-Affiliate link rules
OKX will assess each sub-affiliate link with immediate effect. Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Mar 12, 2026FAQ636What's OKX Affiliate Program in EEA?
Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level. Affiliates are assessed based on their: Invitees’ monthly trading volume Number of new or total traded invitees per month The default commission rate is 30%. If you meet the criteria for a higher level, you will be upgraded during next month to a higher commission rate.Published on Sep 27, 2023Updated on Jan 22, 2026FAQOKX to postpone daily settlement mechanism for BTC expiry futures in cross-margin mode
How it works: Settlement will happen daily at 08:00 am UTC. Upon settlement, the position’s settlement PnL will be credited to your account balance, and the position’s entry price will be updated to the last settlement price. The position’s floating PnL will be calculated based on the updated entry price. You won’t be charged any fees for settlement and your position size won’t be affected. The settlement price is calculated by averaging the mark prices from the last hour before settlement.Published on Mar 26, 2025Updated on Nov 17, 2025AnnouncementsOKX daily settlement mechanism for BTC expiry futures in cross-margin mode
How it works: Settlement will happen daily at 08:00 am UTC. Upon settlement, the position’s settlement PnL will be credited to your account balance, and the position’s entry price will be updated to the last settlement price. The position’s floating PnL will be calculated based on the updated entry price. You won’t be charged any fees for settlement and your position size won’t be affected. The settlement price is calculated by averaging the mark prices from the last hour before settlement.Published on Mar 25, 2025Updated on Nov 17, 2025AnnouncementsWhat's OKX Affiliate Program?
Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level. Affiliates are assessed based on their: Invitees’ monthly trading volume Note: CeDeFi trading volume is excluded from this assessment. Number of new or total traded invitees per month The default commission rate is 30%.Published on Sep 27, 2023Updated on Mar 4, 2026FAQ3,151How do I use the custom formula feature?
Analyze performance: Assess a token's strength by directly comparing its performance with others. By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency. Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on Sep 10, 2025FAQ3OKX will launch a daily settlement mechanism for expiry futures in cross-margin mode
How it works: Settlement will happen daily at 08:00 am UTC. Upon settlement, the position’s settlement PnL will be credited to your account balance, and the position’s entry price will be updated to the last settlement price. The position’s floating PnL will be calculated based on the updated entry price. You won’t be charged any fees for settlement and your position size won’t be affected. The settlement price is calculated by averaging the mark prices from the last hour before settlement.Published on Mar 8, 2025Updated on Nov 17, 2025AnnouncementsFunding fee mechanism
For each perpetual futures contract, fees are assessed within milliseconds and trading won’t be interrupted. You’re obligated to pay or receive the funding fee if you hold open positions at the point of fee assessment. If you close your position before the funding fee assessment, you’re exempt from paying or collecting the fee. Additionally, if a perpetual futures contract is delisted before the assessment, the current cycle’s funding fee becomes void.Published on Dec 21, 2020Updated on Nov 17, 2025Product documentationOKX P2P block trade: Enjoy seamless and secure high-volume crypto transactions
Pass our risk assessment check by our Merchant Management team. Apply for block trade Ready to start trading or become a Merchant? Sign up today and review the Disclaimer for P2P trading services before you begin.Published on May 17, 2024Updated on Nov 17, 2025AnnouncementsUpdate on BTG Deposit
As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, OKX will do all it takes to provide you with the best products and services. OKX December 4, 2017Published on Dec 4, 2017Updated on Nov 17, 2025AnnouncementsUpdates on the withdrawal services of OMG, EOS, XUC
Friendly reminder: As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, we are committed to provide you with the best products and services! OKX 29 November, 2017Published on Nov 29, 2017Updated on Nov 17, 2025Announcements