Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.

Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.

You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.

If you want to view the average purchase price of your recent spot trades, you can switch to the average cost price.You can go to the Trading page > tap the three dots in the top-right corner > Settings > Spot cost price type > switch between Average cost price and Cumulative cost price.

In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade? No, if the upgraded address is verified beforehand, you'll not need to go through two-factor authentication (2FA) for withdrawals. However, you can choose to delete it and save it again as an unverified address if you prefer.

It’s based on the most recent period and the proposed smart strategy settings. We show the settings with the best APR for this period, among many other combinations tested.4. Does backtested APR guarantee future performance? Past performance doesn't necessarily provide guidance for future performance. Market conditions are constantly changing, so there’s no guarantee that the backtested APR can be achieved in the future.5. How do spot grid bot smart strategies work?

months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows business income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent

Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance. If you still don’t receive any messages, follow the steps below to use another authentication method.On the app Select Didn't receive anything? Select didn't receive anything to change different verification method 2.

The window that pops up where you can submit quotes will include the most recent prices from the order book. In order to confirm that you have reviewed and are satisfied with these prices, we require you to click on one of the price boxes before you can submit your quote. This is a check to prevent any pricing errors. We anticipate that in most cases, you will be making changes to the prices that appear at first.

To verify if the asset balance of your account has been included as a zk-STARK Merkle leaf, log in to your OKX account, visit "Audits" to view recent audits, select Details to view your audit data 2. Get the data you need for manual verification by selecting Copy data 3. After selecting Copy data, open the text editor (e.g. using notebook) then paste and save the JSON string as a file. The file must end with the name "_inclusion_proof.json."

If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?

We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.

Profit sharing page Pending profits: overall profit generated from current orders that’s expected to be shared in the next settlement cycle Cumulative (USDT): the total amount of profit shared with a lead trader since they joined the platform Last sharing (USDT) : the profit shared with a lead trader in the most recent settlement cycle Sharing rate: current profit sharing ratio of lead trader and can be changed a maximum of 3 times a month Edit profit sharing ratio History: a breakdown of all profits

Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.

The purchased crypto assets will only be released to the buyer after the seller confirms that payment has been received. Traders must understand how they could be targeted to protect their crypto holdings and ensure a safe, seamless P2P trade. To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?