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Where do I find limits, fees and processing time details for cash withdrawal?
Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal feature?Published on 23 May 2025Updated on 4 Mar 2026FAQ34Where do I find limits, fees and processing time details for cash deposit?
Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?Published on 23 May 2025Updated on 12 Feb 2026FAQ28Where can I find the minimum BTC amount required for deposits?
App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on 15 Oct 2024Updated on 12 Feb 2026FAQ34Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on 16 Oct 2024Updated on 24 Oct 2025FAQ51How do I find my user ID (UID)?
OKX's user ID (UID) is a unique identifier assigned to each account on our exchange platform. Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain...Published on 20 Mar 2025Updated on 3 Dec 2025FAQ191How do I find my deposit address and tag/memo/comment?
Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on 22 Aug 2023Updated on 22 Mar 2026FAQ67,923How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 2025FAQ6Metaverse DNA (DNA) Mainnet Swap: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet upgrade of Metaverse DNA (DNA) is complete. The depositing and withdrawal of DNA will resume at 9:00 Dec 18, 2020 (UTC). We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you our best services at all times. Regards, OKX Dec 18, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 18 Dec 2020Updated on 17 Nov 2025AnnouncementsMetaverse DNA (DNA) Mainnet Swap: Depositing and Withdrawal Suspension
Due to the mainnet swap of Metaverse DNA (DNA), the depositing and withdrawal services of DNA will be suspended from 6:30 Dec 16, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Dec 16, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 16 Dec 2020Updated on 17 Nov 2025AnnouncementsHow do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on 4 Mar 2025Updated on 10 Sept 2025FAQ14Metaverse Dualchain Network Architecture (DNA) Now Available
DNA Withdrawal - 07:00 June 1, 2020 (UTC) You may find more information about the token here: Metaverse Dualchain Network Architecture(DNA) Risk Warning: Trading digital assets involves significant risk and may result in the loss of your invested capital. You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary.Published on 26 May 2020Updated on 17 Nov 2025AnnouncementsDNA Wallet Upgrade: Depositing Suspension
Dear valued customers, Due to the wallet upgrade of DNA, the depositing services of DNA will be suspended from 07:30 May 29, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX May 29, 2020 (UTC) Join OKX Community Twitter:https://twitter.com/OKX Telegram:https://t.me/OKXOfficial_EnglishPublished on 29 May 2020Updated on 17 Nov 2025AnnouncementsOKX to delist several spot trading pairs
Once the delisting is complete, you can find your assets under Assets > Funding > Untradable assets. Suspension on token deposit: We will suspend the deposits of the tokens mentioned above: RNT, CMT, NAS, YOYO, PST, LBA, INX, YEE, MOF, DNA, FAIR, HDAO, ABT, ARK, WNXM starting at 1: 00 pm UTC on Apr. 6, 2023. Please manage your assets promptly. Once the delisting is complete, you can find your assets under Assets > Funding > Untradable assets.Published on 6 Apr 2023Updated on 4 Jun 2024AnnouncementsHow do I activate my Pay?
You can activate Pay by following these steps:How do I activate it? Go to Simple and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set! Verify your identity for full accessWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.Published on 16 Sept 2025Updated on 28 Jan 2026FAQHow do I automate my trades?
Find out more about copy trading and how you can explore it here.How do I utilize the Liquid Marketplace for automated trading? Access the Liquid Marketplace: log in to your OKX account and navigate to the Liquid Marketplace section. Set up automated strategies: use trading bots or API access to develop and deploy your automated strategies within the Liquid Marketplace.Published on 1 Oct 2024Updated on 17 Nov 2025FAQ10