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How do I verify my identity with ID and selfie photos?
Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document. Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDHow to properly take a selfie while holding my ID?Published on Sep 4, 2024Updated on Mar 10, 2026FAQ44What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 24, 2026FAQUS New User Promotion Terms and Conditions
Terms and Conditions: This promotion ("Promotion") is being offered by OKX INC. to customers in the United States who sign up for a new account on the OKX platform (www.okx.com) through designated channels. This promotion starts on Aug 5, 2025 at 9:00pm PT and will continue until terminated by OKX (the "Promotion Period").Published on May 16, 2025Updated on Nov 17, 2025FAQ4How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Nov 17, 2025FAQHow do I discover new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when discovering new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Sep 10, 2025FAQ55Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 2025FAQ12How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on Oct 15, 2025FAQ3How do I authorize a new device when I log in?
Open it to review new login info and confirm or cancel authorization. You'll also need to input the security code (one-time password) that they see from the new device to the old device.Security verification Where users have to input all one-time passwords from security features of what you've bound with your account, such as mobile, email, authenticator. Phone verification: when you request phone verification, we'll call the phone number linked to your account.Published on Aug 31, 2023Updated on Mar 16, 2026FAQ13,698X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on Aug 13, 2025Updated on Jan 29, 2026FAQ27OKX Web3 wallet customer review reward from Sourceforge terms and conditions
The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on Aug 28, 2025FAQ55OKX customer review reward from Sourceforge terms and conditions
The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on Oct 8, 2025FAQ85How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Feb 12, 2026FAQ416How do I enable allowlist? (app)
Notes: Under Withdrawal Allowlist: You can only withdraw to addresses in the Address Book; manual input of new addresses is disabled. After turning off Whitelist Mode: Manual input of new addresses is allowed again. Whitelist vs. No-Verification Address: These settings are independent and do not affect each other. New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on Aug 14, 2023Updated on Feb 12, 2026FAQ1,897World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Mar 24, 2026FAQ292Spot grid bot FAQ
When you do this: Re-initialization: your bot will cancel any existing orders and place new orders based on your updated range and current assets. Current sets: for example, let’s say your bot now holds 900 USDT and 0.001 BTC. These funds will be used to place the new buy and sell orders according to your new settings. Fresh start: the process is similar to stopping your bot, withdrawing your assets, and setting up a new bot with the new parameters, except this happens automatically.Published on Aug 28, 2025Updated on Jan 22, 2026FAQ16