When will I receive my money via ACH bank transfer? After the funds leave OKX, it generally takes up to 3 business days to arrive at the receiving bank. Actual timing varies depending on your bank's processing time.7. How do I check my remaining limits for the ACH bank transfer? You can select the available balance to check your remaining limits. App: Select the available balance to check your remaining limits

Why am I not able to use my linked bank account for an ACH bank transfer after using it successfully previously? If you’re unable to complete transactions with a bank account that previously worked, first try closing and restarting the OKX app. If the problem continues, your bank connection may have been interrupted and needs to be re-established. Go to the Manage option under bank account selection, remove your existing linked bank account, and then relink it through Plaid.

I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity and that is supported by your identity verification documents.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. Please select a different form of ID from the options available.4. What forms of official ID are accepted?

Department of the Treasury United Nations Security Council Consolidated List of Sanctions adopted by member states

Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash.

Who is The Dart Bank? The Dart Bank is our trusted banking partner who processes U.S. domestic wire payments.9. Why am I making a payment to OKX Inc.? OKX Inc. is our official legal name.

Domestic wire transfers are a great way to withdraw larger amounts from your OKX balance to your bank account. In most cases (depending on your bank), they are processed on the same business day (or up to 3 business days). Please note your bank may charge additional fees to receive a domestic wire transfer. You can complete a USD withdrawal from your OKX account to your bank account.

You can complete a USD deposit from your bank account to your OKX account using a US-bank issued debit card. This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states. To initiate a transfer, you'll need to add your debit card which is issued by a US bank and is not expired.

On the web Log in to your account at okx.com, go to Trade, and select Buy Choose the crypto asset you'd like to purchase (for example, USDT) and enter your desired amount in USD Select Payment method, then select Bank transfer from your linked bank accounts Select your linked bank account from the Bank transfer section Verify your order details, then select Next Review all details on the Buy preview page to ensure the information and payment method are correct Select Buy [Crypto] (for example, Buy

For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.8. After the order is completed, where can I view the crypto I purchased? After purchasing crypto with your card, go to the My assets to view your assets.9.

Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant. However, they may be on hold for a brief period of time before they can be withdrawn Withdrawals may take up 3 business days* Note: Business day refers to the local business day of the currency country.

To add cash to your balance, you need to make a deposit to your OKX account via bank transfer or any other payment methods available to deposit cash. You can learn more about depositing and withdrawing cash.Getting started Login to your account.

SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows business

These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.

How to prevent social engineering: Avoid canceling a P2P transaction if you've already sent a bank transfer to the bank account shown in the payment method chosen in the P2P order. Avoid releasing a sell order if you don't see the funds in your bank account (or wallet) added as the payment method in the P2P order. Don't be intimidated by scare and manipulation tactics. Gather screenshots and evidence of your interaction with the scammer to help OKX P2P to settle the dispute.4.