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Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDT at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on May 13, 2024Updated on Sep 8, 2025339World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Mar 21, 2026241Tax Center General FAQ
Form 1099-DA: Available by February 17, 2026.Published on Nov 25, 2024Updated on Feb 13, 202613How do I buy crypto and earn rewards?
Starting late: if you wait until February 17 to make your first buy, you won't have enough days left to finish the 5-day streak before the campaign ends on February 20. Failed payments: if a payment is canceled or reversed, that day’s progress will be removed. If this happens after you get your reward, the reward may be taken back. Opting in late: if you don't opt in to the campaign by February 16, you'll not be eligible for any of the rewards.When will I get my BTC?Published on Dec 29, 2025Updated on Jan 29, 20263How do I fix common issues with DEX trading wallet passkeys?
If your device doesn't support passkeys, you have two options: Switch to a supported device (iOS 17+ or Android 14+ with Google Services enabled). Use wallet release to transfer control of your wallet and manage assets independently.9. After resetting my passkey, will I need to wait before using CeDeFi again? No. Once reset is successful, you can use all CeDeFi trading functions immediately.10. Is the email used for resetting tied to my cloud account?Published on Nov 4, 2025Updated on Nov 17, 20251How to transfer crypto from Coinbase to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on Jun 19, 2025Updated on Jun 26, 20256Spot grid bot FAQ
You decide to set your Active Range as ±25% of the grid range from the current price. For example: The grid range is 150,000 - 80,000 = 70,000. 25% of the grid range = 17,500. If the current price is 110,000, the Active Range will be 110,000 - 17,500 to 110,000 + 17,500, which gives you an Active Range from 92,500 to 127,500. So, any prices between 80,000 to 92,500 and 127,500 to 150,000 will fall into the Earn Range, where orders will be canceled and funds will be allocated to Simple Earn.Published on Aug 28, 2025Updated on Jan 22, 202615How can I do spot trading with the Jupyter Notebook?
guide and enter the acctLv parameter. 1 import okx.Account as Account 2 3 flag = "1" # live trading: 0, demo trading: 1 4 5 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) 6 result = accountAPI.get_account_config() 7 print(result) 8 9 if result['code'] == "0": 10 acctLv = result["data"][0]["acctLv"] 11 if acctLv == "1": 12 print("Simple mode") 13 elif acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17Published on Sep 29, 2023Updated on Sep 10, 2025543Trading Signal Bot FAQs
It's now available on our OKX Trading Bots page under the Signal Marketplace here.17. How can I become a signal provider? Any individual or entity interested in becoming a signal provider is required to complete a dedicated application form. The application will undergo a thorough evaluation by OKX, which will encompass an assessment of factors like reputation, historical performance, and engagement within the community.Published on Oct 9, 2023Updated on Jan 27, 2026136What's the Spot DCA bot and how do I use it?
Let’s assume: Base safety order amount = 100 USDT Up to five safety orders allowed Here’s how the bot distributes funds for different multipliers: Safety Order Multiplier = 1 (Flat) Multiplier = 2 (Doubling) Multiplier = 0.5 (Halving) 1 100 100 100 2 100 200 50 3 100 400 25 4 100 800 12.5 5 100 1,600 6.25 Here’s what these profiles mean: Multiplier = 1 (Flat Allocation): each safety order uses the same amount — 100 USDT.Published on Oct 3, 2025Updated on Nov 17, 20254
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