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How do I join a video call with customer support?
You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.Published on Aug 26, 2025Updated on Mar 13, 2026FAQ43Get started with Orbit livestream
Configure the source of your video and audio. Preview your livestream on the Orbit livestream. Start streaming from your external streaming service.End your livestream When you are done streaming, you can end your livestream on OKX or your external streaming service. Select the End stream button above the streaming window. The end stream button can be found above the streaming window.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationWhat can help prevent P2P crypto scams and protect my assets?
Use fake videos during offline communication Scammers create fabricated videos impersonating the official platform, falsely claiming an issue with the order. They trick users into scanning malicious QR codes or providing verification credentials, leading to unauthorized access. How to prevent account takeover scams: Keep all communications within the OKX platform: never share your contact information or switch to offline communication with a counterparty during the P2P transaction.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,458Interest Calculation
will have a separate interest-free amount quota.Published on Dec 16, 2020Updated on Nov 6, 2025Product documentationHow do I level up my trades with Mizar?
Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar?Published on Mar 28, 2024Updated on Jan 2, 2026FAQ5What's demo trading and how do I use it?
Then, go to Assets, and select Reset.FAQWhy is risk-free trading important for beginner traders? Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions?Published on Dec 12, 2023Updated on Mar 11, 2026FAQ969How do I publish or subscribe to a signal on Signal Marketplace?
) Free signal: free Paid signal: Profit sharing: 1-30% If users subscribe and use your signal to create a signal bot that yields a profit, the profits from the closed position will be proportionally distributed to the signal provider on the 1st of every month.Published on Mar 12, 2024Updated on Mar 4, 2026FAQ44How do I complete the required tasks shown in the app?
If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ35Announcement from OKX regarding the delay of USDG (Global Dollar) listing
For any inquiries, please feel free to contact us via OKX Support Center or connect with us on any platform of your choice. OKX Team Jun 5, 2025Published on Jun 5, 2025Updated on Nov 17, 2025AnnouncementsOKX Beginner's Guide
Once you're ready, feel free to select the Trade button to explore the available trading options. Select Trade from the Homepage Learn more about Trading here. If you have any further questions, please feel free to check out the Support Center or contact our customer support.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile.Published on Nov 10, 2025Updated on Jan 27, 2026FAQ1OKX to list ASTER (Aster) for spot trading
Project introduction Aster is a decentralized perpetual exchange offering MEV-free, one-click trading with up to 1001x leverage for all users.Published on Oct 17, 2025Updated on Feb 11, 2026AnnouncementsAnnouncement from OKX regarding the delay of Hyperliquid (HYPE) listing
For any inquiries, please feel free to contact us via OKX Support Center or connect with us on any platform of your choice. OKX Team Nov 3, 2025Published on Nov 3, 2025Updated on Nov 17, 2025AnnouncementsHow do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Jan 2, 2026FAQ19How do I trade with OKX on TradingView?
To learn more on other related topics to trade with TradingView, refer below: Introduction to margin-free mode: visit here Single-currency margin: cross margin trading: visit here Introduction to the isolated mode of Single/Multi-currency/Portfolio margin: visit herePublished on Jul 29, 2025Updated on Jan 20, 2026FAQ61How do I buy crypto with my cash balance?
If the issue still exists, feel free to reach out to our customer support for further assistance.3. Why am I seeing a subset of crypto on Buy/Sell crypto list when buying with my cash balance?? The list of cryptocurrencies available on the Platform only includes those that are currently supported. If you wish to access more crypto pairs and trading functions, you can navigate to Spot Trade or DEX.4. After buying with my cash balance, where can I view the crypto I purchased?Published on Jan 21, 2025Updated on Dec 5, 2025FAQ