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How do I reverse my trading position with one tap?
Reverse option on the app Reverse option on the web Review the order details Confirm the reversal at the order details pop-up on the app Confirm the reversal at the order details pop-up on the web Confirm to instantly reverse your position The system will automatically close your current position and open a new one of the same size in the opposite direction. Note: Use it when you anticipate a market reversal or want to switch sentiment quickly.Published on Jul 5, 2025Updated on Mar 19, 2026FAQ9How do I reset Two-factor authentication (2FA)?
details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?Published on Sep 15, 2023Updated on Mar 23, 2026FAQ6,144Smart Arbitrage
Its core principle is to use a Delta-neutral strategy, which involves holding positions of equal size but opposite direction in the spot market and the perpetual swap market to hedge against price changes. Specifically, the smart arbitrage strategy involves buying (long) a certain crypto in the spot market while simultaneously selling (short) the same quantity of that crypto in the perpetual swap market.Published on Aug 8, 2024Updated on Mar 11, 2026Product documentationHow do I reset my Two-factor authentication (2FA)?
authentication Select Switch authentication method > Reset two-factor authentication > Reset phone number / email / authenticator app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?Published on Sep 15, 2023Updated on Oct 15, 2025FAQ22Pay FAQ
When you enter Pay flow, there are two ways for you to view the available balance: Directly click the number of the total balance, and it'll direct you to the balance detail page. The available balance of each crypto will display once you enter in the Pay any contact flow.11. I sent a payment to someone but they didn't accept it. What happens next? If the recipient doesn't have a pay account, they'll have 48 hours to create one to accept the payment.Published on Feb 11, 2026Updated on Mar 11, 2026FAQOKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Learn to Earn with OKX and TON (The Open Network) is a new educational initiative introduced by OKX in collaboration with TON. OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, can take part in the promo During the Campaign Period and win between 1 and 5 TON...Published on Dec 26, 2023Updated on Aug 28, 2025FAQ4,135Smart Arbitrage with staking
Its core principle is to use a Delta-neutral strategy, which involves holding positions of equal size but opposite direction in the spot market and the perpetual swap market to hedge against price changes. Specifically, the smart arbitrage strategy involves buying (long) a certain crypto in the spot market while simultaneously selling (short) the same quantity of that crypto in the perpetual swap market.Published on May 7, 2025Updated on Nov 4, 2025Product documentationHow do I add funds from portfolio to my Pay balance?
Select the arrow icon on the Pay page and select Transfer to portfolio from the menu, before following the steps on the page.What chains are supported? Only X Layer is supported currently via this functionality.How long will it take for my assets to appear in my Pay balance? It typically takes a few seconds for transfer to be processed. We'll send an email and push notification once it's completed.Can I cancel the transaction after submitting it?Published on Feb 11, 2026Updated on Mar 11, 2026FAQIsolated margin mode
The remaining 1.2 BTC that has been sold will then open a position in the opposite direction, with 0.12 BTC being transferred from the account balance into the position as margin.Published on Jun 17, 2022Updated on Feb 9, 2026Product documentationFutures DCA (Martingale)
If the price of BTC drops 2% to $24,500, the bot will automatically buy another contract at this lower price point, bringing the average entry price of the two contracts to $24,750. If the price drops an additional 4% to $24,000, the bot will buy another contract, bringing the average entry price of the three contracts to $24,500.Published on Apr 27, 2023Updated on Oct 9, 2025Product documentationSpot DCA (Martingale)
If the price of BTC drops 2% to 24,500 USDT, the bot will automatically buy another at this lower price point, bringing the average entry price of the two positions to 24,750 USDT. If the price drops an additional 4% to 23,750 USDT, the bot will buy another position, bringing the average entry price of the three positions to 24,166.67 USDT.Published on Apr 27, 2023Updated on Aug 5, 2025Product documentationHow do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on Sep 10, 2025FAQ5How do I track my assets when trading in Spot and Futures mode?
All you have to do is select the arrow next to Positions & Assets. The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large?Published on Oct 23, 2024Updated on Feb 12, 2026FAQ19Trading Signal Bot FAQs
You don't need to send two separate messages: one for closing an existing position and another for opening a new position in the opposite direction. A single message is sufficient for the bot to intelligently execute the reversal directly. Here's an illustrative example: Suppose you have a long position, and you want to execute a reversal to a short position.Published on Oct 9, 2023Updated on Mar 26, 2026FAQ136Flywheel
Arbitrage Loop: Utilizing the buy-low and sell-high directions based on dual-currency financial products for circular investment arbitrage.Published on Feb 11, 2025Updated on Aug 14, 2025Product documentation