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Serum(SRM) and Net Buy Contest Now Available
Dear valued customers, We are pleased to announce that Serum(SRM)is now listed on OKX. Please take note of the following go-live schedule: 1. SRM Deposit - 03:00 August 14, 2020 (UTC); 2. SRM Spot Trading - (SRM /USDT, SRM/BTC markets) - 05:00 August 14, 2020 (UTC); 3. SRM Withdrawal – 09:00 August 17, 2020 (UTC) You may find more information about the token here: Serum(SRM) 【SERUM(SRM) Net buy contest】 Both new and existing users can participate in this contest by clicking the sign-up button.Published on Aug 14, 2020Updated on Nov 17, 2025AnnouncementsWhat should I do if facial recognition fails?
If needed, reinstall the app from here.Device compatibility If your device (such as Huawei) encounters errors during facial recognition process, it may be due to a device compatibility issue. You can try restarting your phone and then retrying the facial recognition process. Important notes before updating or reinstalling: If you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.Published on Oct 11, 2024Updated on Mar 18, 2026FAQ400P2P Diamond Merchants can enable facial recognition for buyer verification
How to enable facial recognition You can enable the facial recognition option when creating verification sell ads. Buyers will be required to complete facial recognition before they can place an order — giving you more confidence in your counterparty’s identity. Who’s eligible?Published on Jul 7, 2025Updated on Nov 17, 2025AnnouncementsOKX will list Gari Network’s GARI token for spot trading
Chingari provides a crypto-powered creator economy, combining the essences of blockchain and DAO, $Gari token will empower the creators and viewers through its social tools, achieving web3 commerce. Chingari has exceeded 80 million in app downloads. It also helps contributors to monetise their contents, provides creators’ fund and participates in the governance.Published on Jan 18, 2022Updated on Nov 17, 2025AnnouncementsHow do I authorize a new device when I log in?
If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache.Published on Aug 31, 2023Updated on Mar 16, 2026FAQ13,664How do I reset Two-factor authentication (2FA)?
to: What should I do if facial recognition fails?Published on Sep 15, 2023Updated on Mar 3, 2026FAQ6,113How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market dynamics.Published on Jan 5, 2024Updated on Sep 12, 2025FAQ10Introducing WOO(Woo Network), SIS(Symbiosis Finance) and RAY(Raydium) on OKX Jumpstart
For more details of the project, please refer to: About Symbiosis Finance — the project of OKX Jumpstart Mining 3.Raydium Raydium is an automated market maker (AMM) built on the Solana blockchain which leverages the central order book of the Serum decentralized exchange (DEX) to enable lightning-fast trades, shared liquidity and new features for earning yield. For more details of the project, please refer to: About Raydium — the project of OKX Jumpstart Mining V. Others 1.Published on Dec 12, 2021Updated on Dec 3, 2025AnnouncementsWhat's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on Jun 24, 2025Updated on Jan 15, 2026FAQ51How do I create passkeys? (web)
You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.Published on Aug 16, 2023Updated on Jan 29, 2026FAQ4,242Integrating OKX Signal Bot with Runbot.io
In essence, Runbot's platform is designed to simplify and amplify the trading experience, making it accessible and profitable for traders of all levels. How to connect Runbot and OKX? Don’t worry, it’s very easy and it should only take you a few minutes! To receive your Strategy Alerts directly on OKX and automate your trading, go to https://app.runbot.io/Bot/. Click "+ Create new Free webhook".Published on Nov 8, 2023Updated on Apr 1, 2025Product documentationHow do I activate my Pay?
Pay is a smart wallet that enables password-free and facial-recognition payments. It allows you to seamlessly send and receive USDG, USDC and USDT across X Layer, Tron, and major Ethereum-compatible networks. Sending via X Layer incurs no additional fee. To enhance security, Pay incorporates advanced technologies such as passkeys, multi-signature authorization, and ZK Email recovery—ensuring you retain full control over your funds.Published on May 2, 2025Updated on Mar 3, 2026FAQ4,920What's the Verification Ads feature?
Facial recognition is now available for buyer verification. For buy ads, there's no option to set requirements — merchants can communicate them directly to the seller via IM chat. Select verification requirements Review and publish: carefully review all ad details before you proceed to publish. Once everything checks out, post your ad. Our P2P platform will make it visible in the marketplace with the verification tag.How does the verification process work?Published on Jul 26, 2024Updated on Nov 17, 2025FAQ58Futures Grid
The essence of the futures grid is "volatility arbitrage", so the strategy is suitable when the market is sideways or volatile with the price continuously fluctuating within a range. Meanwhile, the futures grid strategy can be directional, in which: Long Futures Grid: The bot will enter long positions upon creation at market price, and take profits by closing long positions when the price rises. It works the best in volatile markets with a bullish outlook.Published on Jun 17, 2022Updated on Nov 24, 2025Product documentationOverview of the Exchange and Web3 Wallet
If you forget your login password, you can recover access through identity verification methods such as facial recognition or other security authentication processes. When trading on the Exchange, your digital assets are stored in your Exchange account. As a centralized service, OKX maintains custody of these assets and provides security controls and transparency measures. OKX publishes Proof of Reserves (PoR) to allow users to verify that customer assets are fully backed.Published on Sep 13, 2024Updated on Mar 13, 2026FAQ26