FAQ
Account management and security
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Feb 12, 20264,126
- How do I change my phone number?Published on Sep 7, 2023Updated on Feb 9, 202614,083
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20263,969
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Feb 12, 202613,501
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Feb 12, 202615,698
- What is sub-account?Published on Aug 22, 2023Updated on Feb 11, 20261,797
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Feb 12, 202623,342
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 11, 2026452
- How do I close my account? (app)Published on Aug 22, 2023Updated on Feb 11, 2026878
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 28, 2026396
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Feb 11, 2026351
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 27, 2026456
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Feb 12, 2026379
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Feb 9, 2026580
- How do I change my login password?Published on Aug 22, 2023Updated on Feb 11, 202619,391
Showing 16-30 of 38 articles